Shopping

Please read this carefully. By accessing this web site you are agreeing to the terms and conditions that appear below. If you have any comments or questions, please contact us at sales@lawungindonesia.com

Introduction

In making use of the web site you agree to abide by any and all of the following terms and conditions governing use of the web site (“Acceptable Use Policy”). No charge is made by LAWUNG DIRECT for your use of the web site, though you should be aware that local telephone call charges at rates as publicised by your telephone operator may apply. We hold no responsibility for charges incurred when calling our telephone number. Mobile telephone charges can vary, and so it is your responsibility to check how much your call charges will cost.

Acceptable Use Policy

You agree to abide by all applicable laws, regulations and codes of conduct and ensure that any content uploaded or distributed or stored by you does not infringe the rights of others. All material on the web site and any material sent to you by e-mail or any other form (“the content”) belongs to us or our licensors. You may retrieve and display content from the web site on a computer screen, print individual pages on paper, photocopy and store such pages in electronic form on disk (but not on any server or other storage device connected to the network) for your personal, non-commercial use. We, LAWUNG DIRECT, own the copyright and all other intellectual property rights associated with the content, save where otherwise stated. Except as specifically stated in these terms, you may not do any of the following without prior written permission from us:

  1. Reproduce, modify or in any way domestically or commercially exploit any of the content;
  2. Redistribute any of the content (including by using it as part of any library, archive or similar service);
  3. Remove the copyright or trademark notice(s) from any copies of content made in accordance with these terms;
  4. Create a database in electronic or structured manual form by systematically downloading and storing all and any of the content. Requests to republish, redistribute or link to content should be addressed to LAWUNG INDONESIA at sales@lawungindonesia.com

You agree not to:

  1. Impersonate another person or use a false name or a name you are unauthorised to use or create a false identity or e-mail address or try to mislead others as to the identity or origin of any communications;
  2. Modify, access or make available data stored on a computer device which you have accessed through our network, when either the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you do not do this;
  3. Make available or upload files that contain software or other material, data or information not owned or licensed to you or collect information about others (e.g. names/addresses) without their prior consent;
  4. Damage, interfere with or disrupt access to the web site or do anything which may interrupt or impair their functionality;
  5. Save as authorised in these terms, make any commercial or business use of the web site or resell or commercially benefit from any part or aspect of the web site;
  6. Publish, post, distribute, disseminate or otherwise transmit defamatory, offensive, infringing, obscene, indecent or other unlawful or objectionable material or information;
  7. Threaten, harass, stalk, abuse, disrupt or otherwise violate the rights (including rights of privacy and publicity) of others;
  8. Make available, upload or distribute by any means any material or files that contain any viruses, bugs, corrupt data, “trojan horses”, “worms” or any other harmful software;
  9. Falsify the true ownership of software or other material or information contained in files made available via the web site;
  10. Obtain or attempt to obtain unauthorised access, through whatever means, to the web site, other services or computer systems or areas of our or any of our partners networks which are identified as restricted;
  11. Set up links to the web site, except to the home page of LAWUNG INDONESIA (www.lawungindonesia.com) without express written permission from the webmasters. We retain the absolute right to prevent you accessing the web site, without prejudice to any of our accrued rights, where we in our sole discretion consider that you are contravening our Acceptable Use Policy or any other aspect of these terms.

Registration

Where the web site requires that you register in order to use it, you are obliged to provide accurate and complete registration information. It is your responsibility to update and maintain any changes to that information (including your e-mail address) by altering your details as appropriate.

  • Any other person sharing your user name and password;
  • Access through a single user name and password being made available to multiple users on a network.

When you register to use the web site, you will be obliged to click on an icon indicating that you have read, understood and accepted these terms and conditions. You will not be allowed to register unless you indicate your acceptance of these terms and any other terms and conditions that may apply.

E-mail Policy

We will not respond unless required to do so by law to any electronic mail (“e-mail”) which contains threatening, abusive, malicious, pornographic, obscene, defamatory or otherwise illegal or inappropriate material. We reserve the right to take such action as we in our sole discretion deem fit in respect of such material. Unless you indicate to the contrary all e-mails received will be taken to be submitted, where appropriate, for publication, free of charge. If we decide to publish an e-mail from you on the web site we will incur no liability to you by doing so. Where appropriate we will endeavour to respond to e-mails with 2 days of receipt, but we cannot and do not guarantee to respond to e-mails. E-mails will generally be stored for 12 months after which time they will automatically be deleted. An e-mail sent to the incorrect destination is liable to be deleted immediately and if you are unsure of the correct destination for your e-mail please contact sales@lawungindonesia.com

Liabilities

You agree that we have no control over third party content and information which can be accessed using the web site and that we do not examine or edit the use to which you or others put the web site or the nature of the content or information being accessed and that we are excluded from all liability of any kind arising from such content or information. You furthermore agree to indemnify us in the manner set out below in these terms in relation to your use in any way of the web site. We reserve the right to remove any information/material we deem to be in breach of any of these terms without notice, and without prejudice to any other accrued rights, and/or to make available such information/material when required to do so by law or when requested to do so by regulatory bodies or law enforcement organisations. We take all such steps as are reasonably necessary to provide a fast and reliable service, but exclude to the fullest extent permitted by law any liability for the security of the services on the web site or for any disruption of the web site however caused, loss of or corruption of any material in transit, or loss of or corruption of material when downloaded onto any computer systems. We provide the web site on an “as is” basis and make no representations or warranties of any kind as to the web site or the content. We make no representations or warranties about the accuracy, completeness or suitability for any purpose of the content published on the web site. Any liability, however it occurs, for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Indemnity

You agree to indemnify and hold us and any of our officers, employees and agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses of any character incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of, or conduct on, the web site and/or a breach of the Acceptable Use Policy and/or any of these terms.

Software and Security

We are not responsible for any technical or other issues that may arise if you download software from external third party web site (e.g. Acrobat Reader) or upgrade your browser software to enhance your usage of the web site.

Changes to these Terms and Conditions

We reserve the right to make changes to any part of the web site. Due to our policy of updating and improving the web site, it may therefore be necessary to change these terms. In the event that we change the terms, we will notify you by providing a clear link within the relevant web site to the detailed changes. If you use the web site after we have published or notified you of the changes, you will be agreeing to be bound by those changes. If you do not agree to be bound by them, you should not use the web site.

Advertising and Sponsorship

The web site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the web site complies with applicable laws, codes and regulations. We exclude to the fullest extent permitted by law any responsibility for any error or inaccuracy appearing in any advertising or sponsorship material. Please refer to our privacy policy for the use of cookies in relation to targeting potential advertisers.

Termination

We may terminate the provision of the web site or restrict your access to them without any prior notice to you where (by way of example and without limitation): (1) there is a regulatory or statutory change limiting our ability to provide the web site; (2) any event beyond our reasonable control prevents us from continuing to provide the web site (for example, without limitation, technical difficulties, capacity problems and communications failures); or (3) we consider in our sole discretion that you are abusing the services provided by the web site or are otherwise acting in breach of these terms. As this is a shared service with other users, you agree that if the demand for the services provided by the web site is in excess of our ability to meet the capacity, we may either share the capacity among all users or we may give you notice by e-mail that the provision of the web site will terminate. Any such termination will not affect your accrued liabilities incurred prior to any such termination.

Additional Services

These terms shall be governed by and interpreted in accordance with English law and you irrevocably agree that the courts of England and Wales shall (subject to the paragraph below) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms. For our exclusive benefit, we shall retain the right to bring proceedings as to the substance of the matter in the courts of your country of residence or, where these terms are entered into in the course of your trade or profession, the country of your principal place of business.

Choice of Law and Jurisdiction

Your dealings with any third parties, in particular advertisers and/or merchants, through the services provided by the web site and any terms, conditions, warranties or representations with such third parties are solely between you and such third party. You agree that we are not liable for such dealings, and you agree to indemnify us in the manner referred to above in these terms in relation to such dealings.

General

You may not assign, sub-license or otherwise transfer any of your rights under these terms. If any part of these terms and conditions is found to be invalid by any court having competent jurisdiction the validity of the remaining terms will be unaffected. If either party does not exercise any right or remedy under these terms, this will not be taken to mean that they have been waived.

Web Design

INDONESIA have trusted and empowered On-Top Web Design and Promotion Ltd to act as their internet representative, and any web related concerns should be brought to their attention. If you find a design fault or broken link please contact On-Top Web Design at info@agendakota.co.id or telephone their offices on Indonesia +6231-8707886

Contact

If you have any queries concerning any part of these terms and the privacy and e-mail policies contained in them, please contact us at sales@lawungindonesia.com

Data Protection

LAWUNG INDONESIA will only use any personal data collected during your use of this web site in accordance with current UK data protection legislation. Contact if you wish to enquire about our privacy policy.

Payment Method

Anda bisa melakukan pembayaran produk kami dengan sistem transfer bank atau paypal. Setelah melakukan transfer, silahkan konfirmasi melalui menu konfirmasi member yang tersedia, atau bisa melalui chat, email, sms, telpon .

Privacy & Policy

At LAWUNG INDONESIA, we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us, whether at our LAWUNG INDONESIA store, through our LAWUNG INDONESIA mail-order system, or on our web site and other sites operated by LAWUNG INDONESIA affiliates located in the European Union and upon which this policy is posted. This Privacy Statement describes who controls the personally identifiable information we gather about you, what personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it.

Who controls personally identifiable information gathered about you?

Data that are gathered about you are controlled by LAWUNG INDONESIA

What personally identifiable information does LAWUNG INDOENSIA request?

We collect personally identifiable information that you voluntarily provide to us when you request a catalogue, place an order, enroll in a promotional program, send us a letter or e-mail, give us a telephone call or apply for a LAWUNG INDONESIA business account. This information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information, ordering and payment details, return requests or offers submitted to you, as well as data relating to your use of our web site. Sometimes, we may need additional personally identifiable information – such as your age or date of birth, employment, or gender – such as in connection with your participation in a voluntary special program, or in order to help us personalize the information that you receive from us. You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information in order for you to register on the site, to process your orders or to send you offers or information that you request.

Where is the collected information stored?

The personally identifiable information we collect about you will be stored and processed on electronic information systems operated by LAWUNG INDONESIA

What about web site “cookies”?

Our web site in the European Union utilize “cookies” for limited purposes intended to provide you with a more convenient shopping experience, such as bypassing our opening splash page if you so choose, remembering your auto-login name and password if you so choose, and maintaining items in your shopping cart if you leave the site before checkout. Cookies are small data files that are stored on your computers hard drive. Cookies do not give us control over your computer. Some of our business allies whose sites are accessible from our site may also use cookies, but we have no access to or control over these cookies.

How does LAWUNG INDONESIA use personally identifying information about me?

The personally identifiable information that you voluntarily provide to us will be used to process your orders, notify you about new services or special promotional programs, send you offers or information, or inform you of the outcome of promotional campaigns in which you voluntarily participated. We may contact you if we have questions about your order or to notify you of the status of an order. We may also use your e-mail address to identify you on our internal systems. The personally identifiable information that we store in cookies is used to track your activity at our web site and to remember your individualized settings (such as your password, your online shopping cart, and the configuration of your Internet browser software) to make your visit more convenient and to make it unnecessary for you to re-enter such information when you make return visits to our site.

With whom might LAWUNG INDONESIA share personally identifiable information about me?

We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorized by you at the time such information is collected. We contract with other companies to fulfill your order and provide the specific products or services to you. For example, we use a credit card processing company to process applications, issue credit, verify, bill, and collect payments when you make a purchase with a credit card; an independent financial institution to administer the LAWUNG INDONESIA credit card program; an outside shipping company to ship orders; and we use outside service providers to operate our web site, to send e-mails to customers and prospective customers, and to provide direct mailing services. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally-identifiable information for other purposes without your authorization. We may share your personally identifiable information within the LAWUNG INDONESIA family of businesses – including our retail, mail-order catalogue, and online operations – in order to send you information that you request, to cater to your shopping preferences, and to extend LAWUNG DIRECT offers that we believe may be of interest to you. If you shop at a retail store, through our catalogue, or via LAWUNG INDONESIA.com, we may share your name and mailing address (but not your e-mail address or telephone number) for external direct mail campaigns conducted by companies or organizations which offer products or services we believe may be of interest to our customers To make online shopping more convenient for you, our web site may provide access to other companies web sites or co-branded web sites that may be displayed in “frames” through our web site. If you request additional information from one of the companies featured on our web site, we will provide that company with your e-mail address so that your request can be fulfilled. We are not responsible for the content appearing on these companies web sites or for the privacy practices of these companies. We encourage you to read the privacy policy on the other company’s web site if you have any concerns about how personally identifiable information may be collected or used. If you make a purchase or request a service from a featured company that you access through a frame on our web site, all information relating to that transaction will be available to us as well as the featured company.

Does LAWUNG INDONESIA conduct special programs that use personally identifiable information?

We occasionally conduct surveys, contests, or other promotional programs that involve the collection of personally-identifiable information. Participation in these programs is completely voluntary, so that you have a choice whether to disclose the requested information without limiting your ability to place orders for products and services. Personally identifiable information requested may include contact information (such as name and shipping address), and demographic information (such as gender, postal code, or age). Contact information will be used to notify you of the outcome of such programs and to award prizes. Survey information may be used or disclosed for purposes of monitoring or improving the performance of our retail, catalog, or web site operations.

How is my personally identifiable information protected?

We have implemented numerous safeguards to protect reasonably and adequately personally-identifiable information. Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees are kept up to date on our security and privacy practices. You also play a valuable part in security. Your password to access our web site should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online LAWUNG INDONESIA account. If you believe that someone has improperly used information about you or has made purchases that you did not authorize, please contact us immediately.

INDONESIA

Standard Delivery Only – approximately 7 – 10 working days.

  • Cost subject to weight
  • Please note that delays can occur in customs, and these delays are beyond our control.
  • The cost of shipping is calculated automatically on receipt of billing information, lawung shall direct email to buyer confirming delivery costs.
  • www.jne.co.id for Information Indonesia shiping Delivery

UK

PLEASE NOTE: If your tracking number starts with ‘D or Z’ followed by nine numbers and two letters please call 08459 272 100 to track your order or go to: www.RoyalMail.com. If you have not got your tracking number that was emailed to you, you can request this by logging into your account and sending an email to our mailing team on info@lawungindonesia.com Please email us to have your order or despatch query answered quickly. When available you may select one of the following three delivery methods during checkout: Standard Delivery (WHERE OFFERED): Royal Mail* – We aim to deliver within 7 working days , £4.95 per item Inc Secure Packing Express Delivery (WHERE REQUESTED): DHL Express/Royal Mail* – We aim to deliver within 4 working days £10.00 per item Inc Packing IMPORTANT INFORMATION FOR UK DELIVERIES: *ALL ORDER TIMES DEPENDENT ON RM STRIKES OR OTHER INDUSTRIAL ACTION. PLEASE BE AWARE THAT ORDERS PLACED PRIOR AND DURING PERIODS OF INDUSTRIAL ACTION MAY FACE DELAYS OF UP TO 7 DAYS FROM OUR EXPERIENCE.

  • Before placing your order, please note:
  • If you place your order before 1pm on Monday to Friday it will be dispatched by our couriers, to arrive within 4 working days (Express Delivery) or 7 days (Standard Delivery) and will arrive between 8am and 5pm or if Saturday Delivery is chosen, between 8am and 1pm.
  • We cannot specify a particular delivery time within the 8am-5pm window (8am – 1pm Next day/Saturday Delivery).
  • Express Delivery is not available to the following postcodes – HS1-9, IV1-56, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3, AB 31, 33 – 38, 44, 45, 51-56, BT, IM, JE, GY
  • We reserve the right to suspend refunds for non-delivered items until our carriers have confirmed that the order is lost.
  • After your order has been shipped:
  • The delivery address may not be changed.
  • You may track your order from our couriers website using a unique tracking number which will be emailed to you.
  • If nobody is available at the delivery address to sign for the delivery, the driver will leave a card through your door with details of how to collect your parcel from the depot, or how to arrange for re-delivery.
  • If your order is returned to us we will automatically re-send it free of charge up to a maximum of two times. If after this the delivery is still unsuccessful we will contact you to arrange alternate delivery arrangements.

USA & CANADA

Standard Delivery only – approximately 7 – 10 working days.

  • Cost of this delivery is subject to weight
  • Please note that delays can occur in customs, and these delays are beyond our control.
  • The cost of shipping is calculated automatically on receipt of billing information, lawung shall direct email to buyer confirming delivery costs.
  • Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

EUROPE

Standard Delivery Only – approximately 7 – 10 working days.

  • Cost subject to weight
  • Please note that delays can occur in customs, and these delays are beyond our control.
  • The cost of shipping is calculated automatically on receipt of billing information, lawung shall direct email to buyer confirming delivery costs.

REST OF THE WORLD

Standard Delivery Only – approximately 7 – 14 working days.

  • Cost of this delivery is subject to weight.
  • Please note that delays can occur in customs, and these delays are beyond our control.
  • The cost of shipping is calculated automatically on receipt of billing information, lawung shall direct email to buyer confirming delivery costs.
  • Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

Return or exchange an item.

If you are not completely satisfied with your purchase we will provide a full refund (minus shipping charges), or exchange the item for a different size / colour / style if preferred. To return any unwanted items for either exchange or refund simply login into your account on the site.Any item(s) you wish to return must be received, by us, in original condition* within 3 days of receipt of your order . Once an item is returned we will issue a refund within 72 hours, please allow up to 28 (working) days for your return to be processed and to appear on your account. The time frame has been set by our banking/processing facility providers and is beyond our control.

Please note:

  • The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  • The cost of returning the item to us is your responsibility.

Faulty item

If the item you received is faulty, please login into your account from here you can send a message to our customer services with any problems or queries you may have with your order, this must be done immediately. We will then advice on how to proceed with the return. You have 3 days from receipt of the faulty item to return it to us. We reserve the right to suspend any refund(s) due until the faulty item has been returned to the manufacturer for inspection.

I received the wrong item
If the item you received is not what you originally ordered, please login into your account on the site, from here you can send a message to our customer services with any problems or queries you may have with your order. We will then advice on how to proceed with the return. You have 3 days from receipt of the item to contact us regarding the matter.

Discount codes & vouchers
If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.
This returns policy does not affect your statutory rights.
*Note: when trying on items of clothing, please ensure that you are not wearing aftershave or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.

If you have any questions or queries relating to any of the above or anything to do with the site please do not hesitate to info@lawungindonesia.com

+ TERMS & CONDITIONS

Please read this carefully. By accessing this web site you are agreeing to the terms and conditions that appear below. If you have any comments or questions, please contact us at sales@lawungindonesia.com

Introduction

In making use of the web site you agree to abide by any and all of the following terms and conditions governing use of the web site (“Acceptable Use Policy”). No charge is made by LAWUNG DIRECT for your use of the web site, though you should be aware that local telephone call charges at rates as publicised by your telephone operator may apply. We hold no responsibility for charges incurred when calling our telephone number. Mobile telephone charges can vary, and so it is your responsibility to check how much your call charges will cost.

Acceptable Use Policy

You agree to abide by all applicable laws, regulations and codes of conduct and ensure that any content uploaded or distributed or stored by you does not infringe the rights of others. All material on the web site and any material sent to you by e-mail or any other form (“the content”) belongs to us or our licensors. You may retrieve and display content from the web site on a computer screen, print individual pages on paper, photocopy and store such pages in electronic form on disk (but not on any server or other storage device connected to the network) for your personal, non-commercial use. We, LAWUNG DIRECT, own the copyright and all other intellectual property rights associated with the content, save where otherwise stated. Except as specifically stated in these terms, you may not do any of the following without prior written permission from us:

  1. Reproduce, modify or in any way domestically or commercially exploit any of the content;
  2. Redistribute any of the content (including by using it as part of any library, archive or similar service);
  3. Remove the copyright or trademark notice(s) from any copies of content made in accordance with these terms;
  4. Create a database in electronic or structured manual form by systematically downloading and storing all and any of the content. Requests to republish, redistribute or link to content should be addressed to LAWUNG INDONESIA at sales@lawungindonesia.com

You agree not to:

  1. Impersonate another person or use a false name or a name you are unauthorised to use or create a false identity or e-mail address or try to mislead others as to the identity or origin of any communications;
  2. Modify, access or make available data stored on a computer device which you have accessed through our network, when either the owner of the data, computer or device has taken steps to prevent you from doing this or the owner has expressed a wish that you do not do this;
  3. Make available or upload files that contain software or other material, data or information not owned or licensed to you or collect information about others (e.g. names/addresses) without their prior consent;
  4. Damage, interfere with or disrupt access to the web site or do anything which may interrupt or impair their functionality;
  5. Save as authorised in these terms, make any commercial or business use of the web site or resell or commercially benefit from any part or aspect of the web site;
  6. Publish, post, distribute, disseminate or otherwise transmit defamatory, offensive, infringing, obscene, indecent or other unlawful or objectionable material or information;
  7. Threaten, harass, stalk, abuse, disrupt or otherwise violate the rights (including rights of privacy and publicity) of others;
  8. Make available, upload or distribute by any means any material or files that contain any viruses, bugs, corrupt data, “trojan horses”, “worms” or any other harmful software;
  9. Falsify the true ownership of software or other material or information contained in files made available via the web site;
  10. Obtain or attempt to obtain unauthorised access, through whatever means, to the web site, other services or computer systems or areas of our or any of our partners networks which are identified as restricted;
  11. Set up links to the web site, except to the home page of LAWUNG INDONESIA (www.lawungindonesia.com) without express written permission from the webmasters. We retain the absolute right to prevent you accessing the web site, without prejudice to any of our accrued rights, where we in our sole discretion consider that you are contravening our Acceptable Use Policy or any other aspect of these terms.

Registration

Where the web site requires that you register in order to use it, you are obliged to provide accurate and complete registration information. It is your responsibility to update and maintain any changes to that information (including your e-mail address) by altering your details as appropriate.

  • Any other person sharing your user name and password;
  • Access through a single user name and password being made available to multiple users on a network.

When you register to use the web site, you will be obliged to click on an icon indicating that you have read, understood and accepted these terms and conditions. You will not be allowed to register unless you indicate your acceptance of these terms and any other terms and conditions that may apply.

E-mail Policy

We will not respond unless required to do so by law to any electronic mail (“e-mail”) which contains threatening, abusive, malicious, pornographic, obscene, defamatory or otherwise illegal or inappropriate material. We reserve the right to take such action as we in our sole discretion deem fit in respect of such material. Unless you indicate to the contrary all e-mails received will be taken to be submitted, where appropriate, for publication, free of charge. If we decide to publish an e-mail from you on the web site we will incur no liability to you by doing so. Where appropriate we will endeavour to respond to e-mails with 2 days of receipt, but we cannot and do not guarantee to respond to e-mails. E-mails will generally be stored for 12 months after which time they will automatically be deleted. An e-mail sent to the incorrect destination is liable to be deleted immediately and if you are unsure of the correct destination for your e-mail please contact sales@lawungindonesia.com

Liabilities

You agree that we have no control over third party content and information which can be accessed using the web site and that we do not examine or edit the use to which you or others put the web site or the nature of the content or information being accessed and that we are excluded from all liability of any kind arising from such content or information. You furthermore agree to indemnify us in the manner set out below in these terms in relation to your use in any way of the web site. We reserve the right to remove any information/material we deem to be in breach of any of these terms without notice, and without prejudice to any other accrued rights, and/or to make available such information/material when required to do so by law or when requested to do so by regulatory bodies or law enforcement organisations. We take all such steps as are reasonably necessary to provide a fast and reliable service, but exclude to the fullest extent permitted by law any liability for the security of the services on the web site or for any disruption of the web site however caused, loss of or corruption of any material in transit, or loss of or corruption of material when downloaded onto any computer systems. We provide the web site on an “as is” basis and make no representations or warranties of any kind as to the web site or the content. We make no representations or warranties about the accuracy, completeness or suitability for any purpose of the content published on the web site. Any liability, however it occurs, for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

Indemnity

You agree to indemnify and hold us and any of our officers, employees and agents harmless from and against all and any expenses, losses, liabilities, damages, costs or expenses of any character incurred or suffered and any claims or legal proceedings which are brought or threatened, in each case arising from your use of, or conduct on, the web site and/or a breach of the Acceptable Use Policy and/or any of these terms.

Software and Security

We are not responsible for any technical or other issues that may arise if you download software from external third party web site (e.g. Acrobat Reader) or upgrade your browser software to enhance your usage of the web site.

Changes to these Terms and Conditions

We reserve the right to make changes to any part of the web site. Due to our policy of updating and improving the web site, it may therefore be necessary to change these terms. In the event that we change the terms, we will notify you by providing a clear link within the relevant web site to the detailed changes. If you use the web site after we have published or notified you of the changes, you will be agreeing to be bound by those changes. If you do not agree to be bound by them, you should not use the web site.

Advertising and Sponsorship

The web site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the web site complies with applicable laws, codes and regulations. We exclude to the fullest extent permitted by law any responsibility for any error or inaccuracy appearing in any advertising or sponsorship material. Please refer to our privacy policy for the use of cookies in relation to targeting potential advertisers.

Termination

We may terminate the provision of the web site or restrict your access to them without any prior notice to you where (by way of example and without limitation): (1) there is a regulatory or statutory change limiting our ability to provide the web site; (2) any event beyond our reasonable control prevents us from continuing to provide the web site (for example, without limitation, technical difficulties, capacity problems and communications failures); or (3) we consider in our sole discretion that you are abusing the services provided by the web site or are otherwise acting in breach of these terms. As this is a shared service with other users, you agree that if the demand for the services provided by the web site is in excess of our ability to meet the capacity, we may either share the capacity among all users or we may give you notice by e-mail that the provision of the web site will terminate. Any such termination will not affect your accrued liabilities incurred prior to any such termination.

Additional Services

These terms shall be governed by and interpreted in accordance with English law and you irrevocably agree that the courts of England and Wales shall (subject to the paragraph below) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms. For our exclusive benefit, we shall retain the right to bring proceedings as to the substance of the matter in the courts of your country of residence or, where these terms are entered into in the course of your trade or profession, the country of your principal place of business.

Choice of Law and Jurisdiction

Your dealings with any third parties, in particular advertisers and/or merchants, through the services provided by the web site and any terms, conditions, warranties or representations with such third parties are solely between you and such third party. You agree that we are not liable for such dealings, and you agree to indemnify us in the manner referred to above in these terms in relation to such dealings.

General

You may not assign, sub-license or otherwise transfer any of your rights under these terms. If any part of these terms and conditions is found to be invalid by any court having competent jurisdiction the validity of the remaining terms will be unaffected. If either party does not exercise any right or remedy under these terms, this will not be taken to mean that they have been waived.

Web Design

INDONESIA have trusted and empowered On-Top Web Design and Promotion Ltd to act as their internet representative, and any web related concerns should be brought to their attention. If you find a design fault or broken link please contact On-Top Web Design at info@agendakota.co.id or telephone their offices on Indonesia +6231-8707886

Contact

If you have any queries concerning any part of these terms and the privacy and e-mail policies contained in them, please contact us at sales@lawungindonesia.com

Data Protection

LAWUNG INDONESIA will only use any personal data collected during your use of this web site in accordance with current UK data protection legislation. Contact if you wish to enquire about our privacy policy.
+ PAYMENT

Payment Method

Anda bisa melakukan pembayaran produk kami dengan sistem transfer bank atau paypal. Setelah melakukan transfer, silahkan konfirmasi melalui menu konfirmasi member yang tersedia, atau bisa melalui chat, email, sms, telpon .
+ PRIVACY & POLICY

Privacy & Policy

At LAWUNG INDONESIA, we value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us, whether at our LAWUNG INDONESIA store, through our LAWUNG INDONESIA mail-order system, or on our web site and other sites operated by LAWUNG INDONESIA affiliates located in the European Union and upon which this policy is posted. This Privacy Statement describes who controls the personally identifiable information we gather about you, what personally identifiable information we gather about you, what we do with it, the safeguards we have in place to protect it, and how you can control our use of it.

Who controls personally identifiable information gathered about you?

Data that are gathered about you are controlled by LAWUNG INDONESIA

What personally identifiable information does LAWUNG INDOENSIA request?

We collect personally identifiable information that you voluntarily provide to us when you request a catalogue, place an order, enroll in a promotional program, send us a letter or e-mail, give us a telephone call or apply for a LAWUNG INDONESIA business account. This information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information, ordering and payment details, return requests or offers submitted to you, as well as data relating to your use of our web site. Sometimes, we may need additional personally identifiable information – such as your age or date of birth, employment, or gender – such as in connection with your participation in a voluntary special program, or in order to help us personalize the information that you receive from us. You may browse our web site without supplying any personally identifiable information, but we will need to collect personally identifiable information in order for you to register on the site, to process your orders or to send you offers or information that you request.

Where is the collected information stored?

The personally identifiable information we collect about you will be stored and processed on electronic information systems operated by LAWUNG INDONESIA

What about web site “cookies”?

Our web site in the European Union utilize “cookies” for limited purposes intended to provide you with a more convenient shopping experience, such as bypassing our opening splash page if you so choose, remembering your auto-login name and password if you so choose, and maintaining items in your shopping cart if you leave the site before checkout. Cookies are small data files that are stored on your computers hard drive. Cookies do not give us control over your computer. Some of our business allies whose sites are accessible from our site may also use cookies, but we have no access to or control over these cookies.

How does LAWUNG INDONESIA use personally identifying information about me?

The personally identifiable information that you voluntarily provide to us will be used to process your orders, notify you about new services or special promotional programs, send you offers or information, or inform you of the outcome of promotional campaigns in which you voluntarily participated. We may contact you if we have questions about your order or to notify you of the status of an order. We may also use your e-mail address to identify you on our internal systems. The personally identifiable information that we store in cookies is used to track your activity at our web site and to remember your individualized settings (such as your password, your online shopping cart, and the configuration of your Internet browser software) to make your visit more convenient and to make it unnecessary for you to re-enter such information when you make return visits to our site.

With whom might LAWUNG INDONESIA share personally identifiable information about me?

We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorized by you at the time such information is collected. We contract with other companies to fulfill your order and provide the specific products or services to you. For example, we use a credit card processing company to process applications, issue credit, verify, bill, and collect payments when you make a purchase with a credit card; an independent financial institution to administer the LAWUNG INDONESIA credit card program; an outside shipping company to ship orders; and we use outside service providers to operate our web site, to send e-mails to customers and prospective customers, and to provide direct mailing services. These service providers are provided with only the information that they need to perform their functions and are not permitted to use or disclose your personally-identifiable information for other purposes without your authorization. We may share your personally identifiable information within the LAWUNG INDONESIA family of businesses – including our retail, mail-order catalogue, and online operations – in order to send you information that you request, to cater to your shopping preferences, and to extend LAWUNG DIRECT offers that we believe may be of interest to you. If you shop at a retail store, through our catalogue, or via LAWUNG INDONESIA.com, we may share your name and mailing address (but not your e-mail address or telephone number) for external direct mail campaigns conducted by companies or organizations which offer products or services we believe may be of interest to our customers To make online shopping more convenient for you, our web site may provide access to other companies web sites or co-branded web sites that may be displayed in “frames” through our web site. If you request additional information from one of the companies featured on our web site, we will provide that company with your e-mail address so that your request can be fulfilled. We are not responsible for the content appearing on these companies web sites or for the privacy practices of these companies. We encourage you to read the privacy policy on the other company’s web site if you have any concerns about how personally identifiable information may be collected or used. If you make a purchase or request a service from a featured company that you access through a frame on our web site, all information relating to that transaction will be available to us as well as the featured company.

Does LAWUNG INDONESIA conduct special programs that use personally identifiable information?

We occasionally conduct surveys, contests, or other promotional programs that involve the collection of personally-identifiable information. Participation in these programs is completely voluntary, so that you have a choice whether to disclose the requested information without limiting your ability to place orders for products and services. Personally identifiable information requested may include contact information (such as name and shipping address), and demographic information (such as gender, postal code, or age). Contact information will be used to notify you of the outcome of such programs and to award prizes. Survey information may be used or disclosed for purposes of monitoring or improving the performance of our retail, catalog, or web site operations.

How is my personally identifiable information protected?

We have implemented numerous safeguards to protect reasonably and adequately personally-identifiable information. Our databases are protected by physical, technical, and procedural measures that restrict information access to authorized persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our employees are kept up to date on our security and privacy practices. You also play a valuable part in security. Your password to access our web site should never be shared with anyone and should be changed frequently. After you have finished using our site, you should log out and exit your browser to prevent unauthorized users from returning to your online LAWUNG INDONESIA account. If you believe that someone has improperly used information about you or has made purchases that you did not authorize, please contact us immediately.
+ DELIVERY

INDONESIA

Standard Delivery Only – approximately 7 – 10 working days.

  • Cost subject to weight
  • Please note that delays can occur in customs, and these delays are beyond our control.
  • The cost of shipping is calculated automatically on receipt of billing information, lawung shall direct email to buyer confirming delivery costs.
  • www.jne.co.id for Information Indonesia shiping Delivery

UK

PLEASE NOTE: If your tracking number starts with ‘D or Z’ followed by nine numbers and two letters please call 08459 272 100 to track your order or go to: www.RoyalMail.com. If you have not got your tracking number that was emailed to you, you can request this by logging into your account and sending an email to our mailing team on info@lawungindonesia.com Please email us to have your order or despatch query answered quickly. When available you may select one of the following three delivery methods during checkout: Standard Delivery (WHERE OFFERED): Royal Mail* – We aim to deliver within 7 working days , £4.95 per item Inc Secure Packing Express Delivery (WHERE REQUESTED): DHL Express/Royal Mail* – We aim to deliver within 4 working days £10.00 per item Inc Packing IMPORTANT INFORMATION FOR UK DELIVERIES: *ALL ORDER TIMES DEPENDENT ON RM STRIKES OR OTHER INDUSTRIAL ACTION. PLEASE BE AWARE THAT ORDERS PLACED PRIOR AND DURING PERIODS OF INDUSTRIAL ACTION MAY FACE DELAYS OF UP TO 7 DAYS FROM OUR EXPERIENCE.

  • Before placing your order, please note:
  • If you place your order before 1pm on Monday to Friday it will be dispatched by our couriers, to arrive within 4 working days (Express Delivery) or 7 days (Standard Delivery) and will arrive between 8am and 5pm or if Saturday Delivery is chosen, between 8am and 1pm.
  • We cannot specify a particular delivery time within the 8am-5pm window (8am – 1pm Next day/Saturday Delivery).
  • Express Delivery is not available to the following postcodes – HS1-9, IV1-56, KA27-28, KW1-17, PA20-78, PH19-50, TR21-25, ZE1-3, AB 31, 33 – 38, 44, 45, 51-56, BT, IM, JE, GY
  • We reserve the right to suspend refunds for non-delivered items until our carriers have confirmed that the order is lost.
  • After your order has been shipped:
  • The delivery address may not be changed.
  • You may track your order from our couriers website using a unique tracking number which will be emailed to you.
  • If nobody is available at the delivery address to sign for the delivery, the driver will leave a card through your door with details of how to collect your parcel from the depot, or how to arrange for re-delivery.
  • If your order is returned to us we will automatically re-send it free of charge up to a maximum of two times. If after this the delivery is still unsuccessful we will contact you to arrange alternate delivery arrangements.

USA & CANADA

Standard Delivery only – approximately 7 – 10 working days.

  • Cost of this delivery is subject to weight
  • Please note that delays can occur in customs, and these delays are beyond our control.
  • The cost of shipping is calculated automatically on receipt of billing information, lawung shall direct email to buyer confirming delivery costs.
  • Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.

EUROPE

Standard Delivery Only – approximately 7 – 10 working days.

  • Cost subject to weight
  • Please note that delays can occur in customs, and these delays are beyond our control.
  • The cost of shipping is calculated automatically on receipt of billing information, lawung shall direct email to buyer confirming delivery costs.

REST OF THE WORLD

Standard Delivery Only – approximately 7 – 14 working days.

  • Cost of this delivery is subject to weight.
  • Please note that delays can occur in customs, and these delays are beyond our control.
  • The cost of shipping is calculated automatically on receipt of billing information, lawung shall direct email to buyer confirming delivery costs.
  • Important: Any customs or import duties are levied once the package reaches its destination country. Additional charges for customs clearance must be borne by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information.
+ RETURNS

Return or exchange an item.

If you are not completely satisfied with your purchase we will provide a full refund (minus shipping charges), or exchange the item for a different size / colour / style if preferred. To return any unwanted items for either exchange or refund simply login into your account on the site.Any item(s) you wish to return must be received, by us, in original condition* within 3 days of receipt of your order . Once an item is returned we will issue a refund within 72 hours, please allow up to 28 (working) days for your return to be processed and to appear on your account. The time frame has been set by our banking/processing facility providers and is beyond our control.

Please note:

  • The item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  • The cost of returning the item to us is your responsibility.

Faulty item

If the item you received is faulty, please login into your account from here you can send a message to our customer services with any problems or queries you may have with your order, this must be done immediately. We will then advice on how to proceed with the return. You have 3 days from receipt of the faulty item to return it to us. We reserve the right to suspend any refund(s) due until the faulty item has been returned to the manufacturer for inspection.

I received the wrong item
If the item you received is not what you originally ordered, please login into your account on the site, from here you can send a message to our customer services with any problems or queries you may have with your order. We will then advice on how to proceed with the return. You have 3 days from receipt of the item to contact us regarding the matter.

Discount codes & vouchers
If a discount was applied to your original order, the amount refunded will be adjusted to allow for the revised order value and appropriate discount level.
This returns policy does not affect your statutory rights.
*Note: when trying on items of clothing, please ensure that you are not wearing aftershave or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed. The item must be returned in its original packaging with any enclosed documentation.

If you have any questions or queries relating to any of the above or anything to do with the site please do not hesitate to info@lawungindonesia.com

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